How It Works
Funding
FAQ
ROI Estimator
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For Agents
For Sellers
Frequently Asked Questions
General
Do you sell the house?
What if I change my mind and don't sell?
Does the funding cover moving and PODS?
Preparation & Property Access
What do I need to do in advance, and when must I be ready?
How do parking, property access, and gate codes work?
What utility access is required at the site?
Client Presence, Engagement & Pace
Do I need to be on site while the crew is working?
What if I want to stay on site, chat, or work alongside the crew?
How can we balance sharing memories with staying on budget?
Crew Dynamics & On-Site Guidelines
Are crew members employees of Shifted?
What are the guidelines regarding property amenities and conduct?
Disposal, Recycling & Donations
How are donation pickups and drop-offs handled?
How are trash and local recycling handled on site?
What happens if items need to be taken to a municipal landfill or transfer station?
Safety, Valuables & Decisions
Are there weight limits or item restrictions for crew members?
How are pre-existing damages handled?
What should I do with hidden valuables or high-value items before downsizing or packing?
What if we need help navigating the financial or legal side of selling or downsizing property?
What happens if crew members find loose cash, documents, or unlabeled valuables?
What if I am undecided about an item during the session?
Scope Changes & On-Site Logistics
Can a crew member run to Home Depot or a local supplier for materials?
What happens if a project runs long? Can the team stay past the scheduled end time?
